Privacy Policy

In operating BEAUTY CELLAR by HOLLYWOOD, Ponytail Co., Ltd. ("we" or "us") handles the personal information of customers and others as follows.

1. Purposes of Use of Personal Information

We use personal information to:

  1. Receive, register, confirm, change, and manage appointments;
  2. Provide salon services and consultations, and create and manage customer records and treatment history;
  3. Respond to inquiries and requests;
  4. Record, transcribe, summarize, and analyze calls, and organize information about appointments and inquiries;
  5. Improve customer service and telephone handling, make our operations more efficient, and handle issues;
  6. Provide information about our products, services, campaigns, events, and the like;
  7. Analyze website usage, improve usability, and measure advertising effectiveness; and
  8. Comply with legal obligations.

2. Security Measures

Upon inquiry from an individual, we will explain without delay the security measures we have taken for the personal data we hold, except for matters whose disclosure could interfere with security.

3. Requests Concerning Retained Personal Data

To request notification of the purposes of use, access, correction, addition, deletion, suspension of use, erasure, or cessation of disclosure to third parties regarding retained personal data we hold, please call the contact number below.

After receiving your inquiry, we will explain the information concerned and the procedure for verifying that you are the individual or a duly authorized representative, and respond in accordance with applicable laws.

4. Business Information and Contact

Company
Ponytail Co., Ltd.
Representative
Tomomi Takano
Address
Hollywood Beauty Plaza 3F, 6-4-1 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Inquiries, complaints, and requests concerning personal information
+81-3-3408-1613